If your TaHoma® switch is already registered, you will not be able to register it again. The home automation box PIN number is associated with the user account.
Within the account, you can change the email address and therefore your username.
To do this, open your TaHoma® app and click on « plus menu”, then select Help and assistance. Then go in advanced assistance and select iO key management. Let you guided step by step to transfer, receive or generate a new iO key. Be careful, its recommended to be an advance user to proceed any changes in that setting.
If you deleted a product from your TaHoma app and want to add it again, follow the dedicated tutorial how to add new equipment and products in the TaHoma® app ?
Yes, they are. TaHoma® switch has been verified for UL’s Gold IoT Security Rating. This means that TaHoma® switch and TaHoma® app cover many cybersecurity requirements such as secure updates and connections and stored and transmitted data security.
If you want to replace your TaHoma V2 with one of our new solutions, two scenarios can occur :
Opt for TaHoma® Bee if you are looking for an evolutive solution to start connecting few equipment such as rolling shutters or blinds which will allow you to progressively add new Somfy devices such as motion detectors, opening sensors, lighting dimmers and climate controls etc. If you only need to connect your window equipment (curtains, blinds, screens, shutters …), opt for Connexoon Window RTS.
TaHoma® Bee: All Somfy radio RTS products, and zigbee motors and devices are compatible with TaHoma® Bee smart home box. If you are equipped with wired motorisations, add a Somfy radio RTS receiver to manage them with your box. Connexoon Window RTS: Connexoon box works with the Somfy Radio RTS motors and devices. Once the box has been set up, you will need to download Connexoon Window RTS app. Review the full list of Somfy radio RTS compatible equipment (click link).
Why choose TaHoma®?
It's the best choice if you want an open and upgradable solution to begin connecting other equipment such as roller shutters, screens, blinds or awnings. This will allow you to easily add other equipment made by Somfy and its partners (lighting, thermostats, cameras, etc.) as projects arise.
Why choose Connexoon?
Choose Connexoon if you only want to connect windows (roller shutters, external Venetian blinds, etc.), home access equipment (gates, garage doors, alarms, etc.) or your patio (awnings, outdoor lighting, etc.).
What products are compatible with TaHoma®?
All Somfy radio products (RTS, io-Homecontrol), alarm systems and connected devices (thermostat, cameras, locks) are compatible. If your home is equipped with wired devices, you can make them compatible by adding Somfy radio micromodules. Check the complete list of Somfy and partner products compatible with TaHoma®.
What products are compatible with Connexoon?
This box can come with the io-homecontrol protocol or RTS protocol. Select the Connexoon box version that matches the protocol of your motorised system, and download the specific app for your equipment. Click here for the complete list of equipment compatible with Connexoon
The points to check before starting: 1. Do you have a good Internet connection? An Internet connection is required to connect your equipment. 2. Compatible products differ depending on the home automation box you choose. See the previous question for more information. 3. To optimise radio range, we recommend you put the box in an open area at the centre of your home.