FAQ

3 results
  • What can I expect from a Somfy Expert? (196) 15.11.2018

    A world of professionals. A world of trust. A world close to you

    Somfy Expert Program levers Somfy’s expertise and leadership reputation to create a unique network to help professionals build a winning relationship with Somfy and offers end-users a true guarantee of a premium installation with a Somfy Expert.

    What to Expect from a Somfy Expert:

    1. A team of specialists dedicated entirely to your project
    2. A reception space near you to discover and test out the latest Somfy solutions
    3. A custom analysis of your project with solutions adapted to your needs and your budget.
    4. Stated timeframes are respected
    5. A detailed quote, free and without commitment
    6. Safe installation
    7. Assistance with explaining how your installation operates
    8. The guarantee of a well-maintained installation thanks to Somfy's stringent spare parts tracking
    9. Follow-up to adapt your installations at your own pace and according to your needs
    10. The quality assurance of a world leader.

    Find your closest Somfy Dealer.

  • How do I check that my installation includes Somfy equipment? (67) 15.11.2018

    1. By asking your professional installer for a detailed quote, which will specify the brand and reference of the motor.
    2. By checking that a "Powered By Somfy" sticker appears on the installed product. This tells you that the product has been equipped with a Somfy motor by a manufacturer engaged in a close partnership with Somfy.
    3. By checking the brand indicated on your equipment’s remote control.

  • Does Somfy manufacture roller shutters and blinds? (46) 28.09.2018
    Somfy designs and manufactures only motors, controls and automatic systems to power the openings in the home. These motors and home automation devices are then supplied to industrial firms that assemble them with the relevant equipment (roller shutters, blinds, gates, garage doors, etc.).